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10% OFF | Code: PLAN24

Shipping

WE SHIP WORLDWIDE AND WE ALWAYS HAVE FREE SHIPPING ON ALL ORDERS OVER 100€! ENJOY!

At ES Collection we love all our customers wherever they are from, and that is why we ship to all the corners of the planet, to be able to reach you wherever you are!

As a special service, we offer all orders over €100 with free shipping! No matter where it has to be sent to! In orders of less of 100€, it depends on the country delivery address, 10€ for the European Union and 20€ for the rest of the world.

And because we know that you wish to receive our shopping as soon as possible, we process orders the same day (or the next business day, in cases of holidays or weekends). Orders take 1 - 3 working days to be processed. Thereafter, shipping will take on average 2 - 3 days for many destinations. Since we are dispatching from Spain, please note that longer-distance deliveries such as to USA, Australia, New Zealand and Asia may take a few days longer. Custom clearance in certain countries may delay deliveries. 

On our website we indicate an estimated delivery date, in the product page, before confirming the order, and in the "My account" section once you have placed the order. If you pay for your order by bank transfer, the estimated delivery date will change when we receive payment confirmation and we start preparing the order. We will send you an email with the new estimated delivery date. This date is approximate according to the usual average delivery times, but there may be exceptional events such as weather incidents, service interruptions, customs clearance delays, etc. So keep in mind that the date is an estimated indication and that sometimes it may not be fulfilled. Our apologies if for some reason beyond our control your parcel is a bit delayed, usually it never happens!

As we are experts in fashion and not in transport, we thought it would be appropriate to delegate this task to the best logistics professionals. Our carriers are world renowned companies such as UPS and GLS.

* Due to the current situation, we temporarily do not ship orders to the countries of Ukraine and Russia

OUR CARRIERS

Our usual delivery platform for Europe (not including Spain) and the rest of the world is UPS, one of the most internationally recognized logistics companies.

Once you have placed your order and the payment has been confirmed, we will proceed with your shipment. Orders take 1 - 3 working days to be processed. Thereafter, shipping will take on average 2 - 3 days for many destinations. Since we are dispatching from Spain, please note that longer-distance deliveries such as to USA, Australia, New Zealand and Asia may take a few days longer. Custom clearance in certain countries may delay deliveries. You will receive an email with a reference number that you can use on the UPS website to track the status of your shipment throughout the transport and delivery process. Your privacy is important to us, which is why we always ship orders in discreet packaging provided by UPS.

UPS and ES Collection also offer you the UPS Access Point service, which will allow you (only if the service is available in your country) instead of receiving the package at home, to choose an Access Point (which basically is a local store that you have nearby) to receive it. No more waiting at home or failed deliveries! This service is currently offered in: France, Germany, United States, Switzerland, Canada, Austria, Czech Republic, United Kingdom, Mexico, Italy, Holland, Belgium, Poland, Sweden, Norway, Denmark, Finland...

Another carrier that we have available for some countries is GLS, which is also one of the most internationally recognized logistics companies.

Once you have placed your order and the payment has been confirmed, we will proceed with your shipment. Orders take 1 - 3 working days to be processed. Thereafter, shipping will take on average 2 - 3 days for many destinations. Since we are dispatching from Spain, please note that longer-distance deliveries such as to USA, Australia, New Zealand and Asia may take a few days longer. Custom clearance in certain countries may delay deliveries. You will receive an email with a reference number that you can use on the GLS website to track the status of your shipment throughout the transport and delivery process. Your privacy is important to us, which is why we always ship orders in discreet packaging provided by GLS.

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